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Channel: GetApp Learning Center » Stephanie Watson
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7 Things Your Customer Service Team Is Probably Doing Wrong

  Customer service is one of the most important aspects of your business. Having good customer service will increase your sales by creating repeat customers and fans of your business. Your job needs to...

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dozeo Review – Beautify Digital Encounters

Once upon a time, dozeo founder, Maximilian Mack of Stuttgart, Germany, had to travel all around presenting seminars, or worse, rely on inferior webinar software to help him make his point from a...

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WinWeb Review – The Future of Business

The world was not enough for James Bond, perhaps because he didn’t have the WinWeb family of apps at his disposal. Q is good, but even he has his limitations. This WinWeb review will attempt to tell...

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Zendesk Review – Support and Engage Your Customers

Customer engagement must be high on the list of priorities for almost any business today. Unfortunately, not all businesses have the tools, tactics, and talents to properly engage their customers...

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Marketo Review — Powerful Marketing Automation

If you want to improve your entire sales, marketing and customer service cycle and save both time and money then you’ve probably looked into various forms of marketing automation software.  Founded in...

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Colibri Tool Review – Measure Trends & Analyze Conversions

Wouldn’t it be nice if there was a SEO tool tool for businesses and Internet marketers that allows you to track inbound links to your sites as well as your competitors, track SEO performance, analyze...

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Infusionsoft Review — Automation Marketing Software For Small and Medium...

Time is the one commodity in life that can never be recovered. There are only so many hours in a given day. No one understands this better than busy business owners struggling to juggle the demands of...

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PostScan Mail Review — Manage your Post Mail as Email

How many times have you wished your postal mail was as easy to manage as your electronic mail? If you’re anything like me, it’s a wish you’ve made on more than one occasion. Email is simple to deal...

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KiSSFLOW Review – Keeping Google Apps Workflows Simple

This week we review KiSSFLOW that offers a streamlined option for managing for workflow. Creating and managing workflows can sometimes be frustrating but KiSSFLOW takes the work out of by offering a...

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TimeOffManager Review – Keep Track of Employees Leave

Keeping track of who is off work, how much time each employee has used and the vacation schedule for the business year is complicated. So is keeping everyone happy about time off, from workers to...

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Payment Evolution Review – Finally Payroll Software That Works

Doing the payroll for a small to medium size business is no fun. Who am I kidding, it’s not fun for any business! Getting the hours right, calculating taxes, adding commissions, bonuses, subtracting...

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SalonBooker Review – Make Appointments with Ease

Salon owners are experts in hair color, pedicures, and makeup application. They don’t have time to become booking software experts too. Trust me, I know this because my mother was a cosmetologist, and...

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LinkGard Review – Manage Work Processes Efficiently with Google Apps

Imagine being able to collaborate in real time on group projects, share files, surf the web, send emails and chat all in one secure location? Well, you can…with LinkGard’s Google Apps offering, a way...

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QuickBooks Online Review – Reliable, Recognized, Double Entry Bookkeeping Online

QuickBooks by Intuit is now available in an online version to allow you to keep track of your accounting and bookkeeping tasks all in one place. We will see in this QuickBooks Online review how you can...

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GimeTalk Review — Interact with The Customers that Visit your Website

As a business owner, you know the importance of having a web presence. You know that more people are finding services and shopping on the Internet so you are always looking for a way to make sure that...

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Mad Mimi Review – Email Marketing Made Beautiful

Email marketing can be intimidating. Beyond trying to figure out what to say, how do I make it look nice? Mad Mimi says they are for people who want email marketing to be simple. That sounds like me!...

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GooodJob Review — Turn Your Employees Into Recruiters

With the unemployment rate so high, you would think that finding good employees would be easy. Unfortunately you still have to interview many candiates you find one who fits the position properly. In...

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Basecamp Review — Project Management for Everyone

Basecamp isn’t the first project management app to be introduced here (we already reviewed Mavenlink, Clarizen, Attask, etc,..), but it is one of the most popular ones, and for good reason. It offers...

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Store, Search, Backup Documents and Emails in Google Apps — Cloudfinder Review

Cloudfinder is a web-based product that works with your unique domain to store files and emails, enable you to search for files and emails, restore previous versions of files and even get back deleted...

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Doing Magic with Membership Management — Review of Wild Apricot

Setting up a membership site can be intimidating, especially if you have different member levels, want to accept payments and have limited tech skills. Poetically named membership management app Wild...

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